Groups Overview
The Groups feature allows portal Admin to post important announcements, share valuable resources, promote events, and collaborate with others. Portal Admin have the ability to manage Groups.
If the automatic Post removal feature is enabled, a Post will be removed when it reaches the determined reports threshold. Comments associated with the reported Post will also be removed. Additionally, a user will not be able to report a Post or Comment more than once.
The user who created the Post will not be notified that the Post was removed. Instead, the user's Post will no longer be in the discussion feed for them or other users to view/comment on. Only portal Admin will receive an email each time a Post is reported.
When a Comment is reported in the portal, the portal Admin will receive an email notification. Also, Group Admins can choose to delete the reported Comment from a Post, if necessary.
In this article:
Enable Reported Posts
Portal Left-hand Menu > Groups > "Group" > Settings > Advanced Settings
1. Navigate to the specific Group.
2. Click Settings in the upper right-hand corner.
3. Click the Advanced Settings Tab.
4. Use the toggle in Reported Posts to enable automatic Post removal.
5. Adjust the Reports threshold, if needed.
The Reports threshold defaults to 3. The maximum number in unlimited. The minimum number is 1.
6. Click Save Changes in the lower right-hand corner.
Global Group Post Reporting can be managed in Admin Center.
User Options > Admin Center > Groups > Settings
1. Click on User Options.
2. Select Admin Center from the drop-down menu.
3. Select Groups in the left-hand menu.
4. Select the Settings tab.
5. Scroll down to the Posts/Comments Reporting section.
This is adding the ability to set a global value for the number of reports before a Post is removed. Default allows group admins to override these settings.
6. Click Save Changes in the lower right-hand corner.
View Details of Reported Post
User Options > Admin Center > Reported Content
1. Click on User Options.
2. Select Admin Center from the drop-down menu.
3. Select Reported Content > Unreviewed.
4. Select View Content to see the full post.
5. Choose Hide Post to remove the post.
6. Click Reviewed once complete.
User Options > Admin Plus > Feeds > Posts
1. Click on User Options.
2. Select Admin Plus from the drop-down menu.
3. Scroll down to Feeds.
4. Select Posts.
5. Click on the specific Post.
Changing the status is for internal record keeping and does not reactivate a removed Post. If the Post has been removed, the "Is removed" box will be checked.
Reactivate a Removed Post
User Options > Admin Center > Reported Content
1. Select Reported Content from within Admin Center.
2. Locate the Post and select Restore Post.
The Post will be located in Admin Center > Reported Content > Reviewed if the Post has been reviewed by a Portal Admin already.
User Options > Admin Plus > Feeds > Posts
1. Click on User Options.
2. Select Admin Plus from the drop-down menu.
3. Scroll down to Feeds.
4. Select Posts.
5. Uncheck the "Is removed" box.
6. Click Save in the lower right-hand corner.
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