Groups Guides Overview
Groups connect users with relevant people, discussions, announcements, events, and resources. They can be created for schools, campuses, divisions, services, and organizations.
The Groups Guides Overview provides information that is essential to utilizing Groups. It is advised to begin with The Groups Guides Overview before proceeding.
In this article:
Guide Overview
Goal
Increase Group engagement and communication across the institution.
Objectives
- Portal Admin should identify non-critical information that can be communicated in a variety of ways through Groups.
Outcome
- Improved communication
- Greater sense of community
- Enhanced institution support
Resources
Post Announcements/Updates
Post announcements to the Group discussion feed on a consistent basis - about once a week. This ensures Group members remain updated on your important announcements, while not being overwhelmed by too many post notifications.
Post Questions/Discussion Topics
Post discussion topics to the Group that are relevant to its purpose. The Group can also be a way to garner feedback, generate ideas, and create a sense of community through sharing insights and information.
Open-ended Questions Examples
- Why did you choose your current major?
- What new skills are you learning this month in your courses?
- What made you choose [insert institution's name]?
- What advice would you give to incoming freshmen?
Fill in the Blanks Examples
- I never leave home without my facemask and _______________.
- This week I will embrace ________________.
- When the course work gets tough, the tough ________________. Fill in the blank with your best advice for managing a heavy course load.
Days of the Week Posts Examples
- It’s just another manic monday! How do you survive Mondays?
- Fun FriYAY! Drop your favorite Friday themed meme below.
Survey Group Members with Polls
The polls feature in the discussion tab of a Group is an excellent way to survey the Group members at any time. Surveys can range from asking for feedback to polling Group members on fun topics as a way to generate Group engagement.
Poll Examples
- Where is the best place to study?
- What campus Events do you want to hear more about?
- What's your favorite elective?
- What are you looking forward to in the fall semester?
Create a Social Media Content Calendar
A Social Media Content Calendar is a plan for the posts created to generate engagement in ther Group. The Social Media Content Calendar should have content related to the Group’s topic and objectives, and is best updated each month.
Content Ideas
- Post about upcoming Group events
- Communicate upcoming webinars, opportunities, workshops, etc.
- Post open-ended questions, themed posts, and polls to drive a sense of community engagement
- Ask Group members to reply to a post with images and/or emojis related to a topic
- Ask for feedback and opinions related to Group topics
- Post about current events (related to the Group’s topic) and invite discussion on those events
- Post about other groups/pages/tools/widgets that would be of interest to Group members
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