Keywords Overview
The Keywords feature allows portal Admin to moderate the type of content shared in posts and comments. Keywords can be managed in Admin Center and Admin Plus.
There is no content monitoring in the Message feature due to privacy. If there are special circumstances regarding Message content, contact a Customer Success Manager.
In this article:
Add a Keyword
User Options > Admin Center > Keywords > Manage Keywords
1. Click on User Options.
2. Select Admin Center from the drop-down menu.
3. Select Keywords in the left-hand menu.
4. Click the Manage Keywords tab.
5. Select + Add Keywords in the right-hand corner.
6. Add a Keyword One by One.
7. (Or) Add a Keyword by Bulk Upload.
Keywords can also be managed in Admin Plus.
User Options > Admin Plus > Keywords > Keywords
1. Click on User Options.
2. Select Admin Plus from the drop-down menu.
3. Scroll down to Keywords.
4. Select Keywords.
5. Click Add Keyword + in the upper right-hand corner.
6. Type the name of the new Keyword.
7. Select the Keyword Category from the drop-down menu.
8. Click Save in the lower right-hand corner.
Edit a Keyword
User Options > Admin Center > Keywords > Manage Keywords
1. Click on User Options.
2. Select Admin Center from the drop-down menu.
3. Select Keywords in the left-hand menu.
4. Click the Manage Keywords tab.
5. Click the Edit Keyword icon to the right of the Keyword to edit.
6. Edit the Keyword, as necessary.
7. Click Save when finished.
Keywords can also be managed in Admin Plus.
User Options > Admin Plus > Keywords > Keywords
1. Click on User Options.
2. Select Admin Plus from the drop-down menu.
3. Scroll down to Keywords.
4. Select Keywords.
5. Select the Keyword to edit.
6. Edit the Keyword, as necessary.
7. Click Save in the lower right-hand corner.
Delete a Keyword
User Options > Admin Center > Keywords > Manage Keywords
1. Click on User Options.
2. Select Admin Center from the drop-down menu.
3. Select Keywords in the left-hand menu.
4. Click the Manage Keywords tab.
5. Click the Delete Keyword icon to the right of the Keyword to delete.
6. Select Yes to remove the Keyword.
Keywords can also be managed in Admin Plus.
User Options > Admin Plus > Keywords > Keywords
1. Click on User Options.
2. Select Admin Plus from the drop-down menu.
3. Scroll down to Keywords.
4. Select Keywords.
5. Choose the specific Keyword.
6. Click Delete.
7. Choose Yes, I'm sure to complete deletion.
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